Investigations are conducted sequentially, and we will individually inform the contents and schedule of the investigations. If you have a request concerning the date of the investigation, please call our inquiry counter for owners (0120-082-991, Japanese only).
We will prepare and submit a report, including photographs taken during the investigation. If there are deficiencies in the parting wall construction and repair works are deemed necessary, a personnel from Leopalace21 who is responsible for a property owner will visit and explain the situation in detail.
The repair work method and dates will be fixed after consultation with specific administrative agencies.
Will there be any burden on property owners concerning repair works?
As a result of the investigation, if it is confirmed that the parting wall is absent or there is any problem regarding construction, we will take responsibility and conduct repair works at our expense.
Will fire insurance still cover damages caused by fire to properties with parting wall defects?
Insurance contracts wll not become invalid based solely on the fact that the property is in violation with the Building Standard Law. Therefore, standard procedures will be taken and insurance payments will be determined by investigating the situation and cause of damages. We believe fire insurance contracts will not become invalid due solely to parting wall defects (violation of the Buildings Standard Law).