FAQ

Frequently asked questions from site visitors.

If you are looking for information, please check here first.

You can move in on the same day you sign a lease.
Furniture and appliances are provided so you can move in at any time.
Yes, we offer walk-throughs.  These can be done every day between 9 a.m. and 6 p.m.
Please contact us in advance.
Upfront fees are a one-month security deposit plus three month's rent in advance.
No. There are no brokerage charges.
The water bill is included in the rent, but electricity is not.
Charges are based on monthly usage.
Tableware is included.
There are no extra charges for kitchen goods.
Yes, these are included.
Room cleaning and laundry are done five days a week on weekdays.
Yes, additional fees are collected for dry-cleaning and drinking water service.
An additional laundry fee will be collected for each additional unit resident.
Private rental
・Photo page of passport
・Business card (in Vietnam; can be provided at a later date)
Corporate rental
・Photo page of passport belonging to residents (copy)
・Company registration card, Company information (address, telephone number, name of its representative, tax code etc.)
Yes. Both private and corporate contracts are available. Corporate contracts are limited to Thai-based local subsidiaries.
Yes. However, but such cases require that the contracting party pay for the sending of documents, such as the reservation certificate and contract.
No, please pay using only Vietnamese dong (VND).
Yes, we accept the following credit cards.
VISA,MasterCard,JCB,UnionPay
Yes. Receipts can be issued either to an individual or a company.
Yes. Please contact us for details.
Yes.
However, if it is within 6 months of the signing of a contract, the deposit will not be returned.
After 6 months, the deposit will be returned only if the contract termination/relocation is due to company circumstances, and notice is provided 30 days prior to moving out, together with a company-issued proof of reassignment, etc.
No. Pets are not allowed.
No, there are no designated smoking and non-smoking areas.
If you are bothered by cigarette smoke, please let our staff know during your walk-through.