Apartment Units with Smart Lock Exceeds 300,000: Industry’s Largest Number of Units Installed by Single Company

March 14, 2025
Leopalace21
Leopalace21 Corporation (Headquarters: Nakano-ku, Tokyo; President and CEO: Bunya Miyao; "the Company") is pleased to announce that the number of units with smart lock installed in the Company’s managed apartments exceeded 300,000, the largest scale in Japan’s rental housing management industry.
With the smart lock installation, it improved customer convenience such as saving the trouble of visiting the leasing sales office for picking up keys upon moving-in, in addition to the fact that it helped the Company to increase operational productivity.

▪Enhanced Customer Convenience with Smart Lock Feature
The smart lock enables the entrance door to be unlocked by multiple authentication methods, such as a dedicated application on a smartphone, a smart card, or a PIN entry by a numeric keypad. The smart lock brings about the benefit to the tenants of waiving the trouble of visiting the leasing sales office for key pick-up. Such digital keys reduce the risk of lost keys and having self-locking door functionality is good for added security.
▪Ninety-two percent of New Tenants Enjoy Convenience of Smart Lock
The Company began installing smart locks in managed apartments in June 2022 and the number of apartment units with smart lock have now surpassed 300,000, the largest number of units installed by a single company in the industry. As a result, 92% of new tenants from April 2024 to February 2025 moved into apartment units with smart lock installed.
Since smart locks do not need physical keys, they reduce the amount of work involved in changing locks and keys when the tenants move out, and save efforts of making new locks, and handing over keys when the tenants move in. In addition, by issuing a one-time passcode during the viewing process, it eliminates the need for the employees of the Company to accompany the customer, which leads to increased productivity.
▪Outlook
The Company aims to build a foundation for a sustainable and flexible business model through DX and to respond quickly to changes in society. The Company is committed to promoting real estate tech for its business to create new value and provide better living for the customers.
▪Company Profile
Company Name | Leopalace21 Corporation |
---|---|
Established | August 17, 1973 |
Head Office | 2-54-11 Honcho, Nakano-ku, Tokyo 164-8622 |
Representative | Bunya Miyao, President and CEO |
Website | https://www.leopalace21.co.jp/english |
<For inquiries>
Leopalace21 Corporation PR and IR Section
▪Press
e-mail:kouhou@leopalace21.com
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